By Gaurav Sharma The Ruby Passport Office, officially known as the Passport Seva Kendra (PSK) Ruby, is one of the major passport application centres in Kolkata, West Bengal. Operated by the Ministry of External Affairs (MEA) under the Passport Seva Programme, the centre accepts applications for fresh passports, passport reissue, Police Clearance Certificates (PCC), and other passport-related services. While the Passport Seva Kendra handles document verification, biometric capture, and application processing, passport issuance is carried out by the Regional Passport Office (RPO) Kolkata. This guide provides verified information on the Passport Office Ruby, including its address, office timings, contact details, services, appointment process, and practical visitor information.
Quick Information
| Particular | Details |
| Passport Office | Passport Seva Kendra (PSK) Ruby |
| Office Type | Passport Seva Kendra |
| Regional Passport Office | RPO Kolkata |
| City | Kolkata |
| State | West Bengal |
| Passport Office Address | Passport Seva Kendra, 4th Floor, Ruby Hospital Annexe Building, 1945 Rajdanga Main Road, Kasba, Kolkata – 700107 |
| Appointment Required | Yes |
| Working Days | Monday to Friday |
| Passport Services | Fresh Passport, Reissue, PCC, Biometrics, Document Verification |
| Official Website | Passport Seva Portal |
Applicants should verify the latest appointment availability through the official Passport Seva Portal before visiting.
Complete Address
Passport Seva Kendra (PSK) Ruby
4th Floor, Ruby Hospital Annexe Building
1945 Rajdanga Main Road
Kasba
Kolkata
West Bengal – 700107
The Passport Office Ruby functions under the administrative control of the Regional Passport Office (RPO) Kolkata.
Office Timings
The Passport Seva Kendra Ruby generally operates during the following hours:
| Service | Timings |
| Office Hours | 9:30 AM – 4:30 PM (appointment-based services) |
Applicants should report according to the time mentioned on their appointment confirmation.
Entry is generally restricted to applicants with a valid appointment.
Working Days
The Passport Office Ruby is generally open on:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
The office remains closed on:
- Saturdays
- Sundays
- Gazetted Government holidays
Applicants should check the Passport Seva Portal for holiday notifications before travelling.
Lunch Time
The Ministry of External Affairs does not officially publish a lunch break schedule for Passport Seva Kendra Ruby.
Contact Number
The Ministry of External Affairs does not publish a dedicated public telephone number for PSK Ruby.
For passport-related assistance, applicants can contact:
Passport Seva National Call Centre
- Toll Free: 1800-258-1800
For regional matters, applicants may also contact the Regional Passport Office Kolkata through the official Passport Seva Portal.
Email Address
Official email address of the Regional Passport Office:
rpo.kolkata@mea.gov.in
Applicants should use this email only for official passport-related communication.
Services Available
The Passport Office Ruby provides the following passport services:
- Fresh Passport application
- Passport Renewal (Reissue)
- Tatkaal Passport (eligible applicants)
- Police Clearance Certificate (PCC)
- Minor Passport
- Lost Passport Reissue
- Damaged Passport Replacement
- Change of Name
- Change of Address
- Addition or deletion of spouse details
- Document verification
- Biometric enrolment
- Digital photograph capture
Final passport printing and dispatch are handled by the Regional Passport Office Kolkata.
Documents Required
The required documents depend on the passport service selected.
Applicants generally need:
- Appointment Confirmation Receipt
- Aadhaar Card (where applicable)
- Proof of Present Address
- Proof of Date of Birth
- Existing Passport (for renewal or reissue)
- Supporting documents for name, address, or other changes
- Self-attested photocopies where required
Applicants should refer to the official Passport Seva Portal for the latest document checklist applicable to their case.
How to Reach
The Passport Office Ruby is located inside the Ruby Hospital Annexe Building on Rajdanga Main Road in the Kasba area of Kolkata.
Visitors can reach the office by:
- Kolkata city buses
- Auto-rickshaws
- Taxis
- App-based cab services
- Private vehicles
The location is well connected by major roads in South Kolkata.
Nearest Metro Station
The Ministry of External Affairs does not officially specify the nearest metro station.
Applicants should use the latest Kolkata Metro route information to identify the most convenient station before travelling.
Nearest Bus Stop
The Passport Seva Portal does not officially identify the nearest bus stop.
Several Kolkata city bus routes serve the Ruby Crossing and Kasba area.
Applicants should verify the appropriate route with local transport authorities.
Parking Availability
The Ministry of External Affairs has not officially published parking information for the Passport Office Ruby.
Visitors arriving by private vehicle may use parking facilities available at or near the Ruby Hospital complex, subject to availability and local parking regulations.
Nearby Photocopy Shops
No official list of nearby photocopy centres is published by the Passport Seva authorities.
As the office is located in a busy commercial area, photocopy and document printing facilities are generally available nearby.
Applicants are advised to carry photocopies in advance to save time.
Nearby Photo Studio
Passport photographs for passport applications are normally captured digitally during the appointment.
Applicants generally do not need to carry passport-size photographs, unless specifically instructed by the Passport Seva authorities.
No officially recommended photo studio has been published.
Nearby Banks & ATMs
Several public and private sector banks and ATMs operate in the Ruby Crossing and Kasba area.
However, the Ministry of External Affairs does not publish an official list of nearby banking facilities.
Passport application fees should be paid online while booking the appointment.
Passport Appointment Process
The Passport Office Ruby follows the standard Passport Seva application process.
Step 1
Create an account on the Passport Seva Portal.
Step 2
Select the required passport service:
- Fresh Passport
- Passport Reissue
- Police Clearance Certificate
- Tatkaal Passport (if eligible)
Step 3
Fill in the online application form.
Step 4
Pay the applicable passport fee online.
Step 5
Book an appointment at Passport Seva Kendra Ruby.
Step 6
Visit the Passport Office on the scheduled date with all required original documents.
Step 7
Complete:
- Token issuance
- Document verification
- Biometric enrolment
- Digital photograph
- Final verification
Step 8
Police verification will be initiated where applicable.
Step 9
Track your passport application status online using your File Number.
Important Tips Before Visiting
To ensure a smooth experience at the Passport Office Ruby:
- Reach at least 20–30 minutes before your appointment.
- Carry all original documents.
- Keep self-attested photocopies ready where applicable.
- Ensure the details entered in your application exactly match your supporting documents.
- Carry your appointment confirmation receipt.
- Avoid bringing unnecessary electronic items.
- Follow all security instructions issued by Passport Seva staff.
- Dress appropriately, as your photograph will be taken during the appointment.
- Check the Passport Seva Portal for any updates before travelling.
Frequently Asked Questions
Is the Ruby Passport Office a Regional Passport Office?
No. The Ruby Passport Office is a Passport Seva Kendra (PSK) operating under the Regional Passport Office Kolkata.
Is an online appointment compulsory?
Yes. Applicants are generally required to book an online appointment before visiting.
Can I renew my passport at Passport Office Ruby?
Yes. The Passport Seva Kendra accepts passport renewal (reissue) applications.
Are passport-size photographs required?
Usually not. Digital photographs are captured at the Passport Seva Kendra during your appointment.
Can I apply for a Police Clearance Certificate (PCC)?
Yes. Eligible applicants can apply for a PCC through the Passport Seva Portal and complete the required formalities at PSK Ruby.
Which Regional Passport Office manages Passport Office Ruby?
The Passport Office Ruby functions under the Regional Passport Office Kolkata.
How can I check my passport application status?
Applicants can track their application online through the Passport Seva Portal using their File Number and Date of Birth.
Conclusion
The Passport Office Ruby (Passport Seva Kendra Ruby) is one of Kolkata’s key passport service centres, offering convenient access to fresh passport applications, passport renewals, Police Clearance Certificates, and related services under the supervision of the Regional Passport Office Kolkata. Booking an online appointment, carrying the correct documents, and arriving before your scheduled time can make the application process efficient and hassle-free. Since office procedures and timings may change, applicants should always verify the latest information, appointment availability, and document requirements on the official Passport Seva Portal before visiting.