By Gaurav Sharma If you are looking for the Passport Office Jammu, this guide provides verified and up-to-date information to help you complete your passport-related work without confusion. The Regional Passport Office (RPO) Jammu functions under the Ministry of External Affairs (MEA) and manages passport services for several districts in the Jammu division. Applicants visit the Passport Seva Kendra (PSK) Jammu for document verification, biometrics, and photograph capture, while passport processing and issuance are handled by the Regional Passport Office. Whether you need a fresh passport, renewal, Tatkaal passport, or Police Clearance Certificate (PCC), this guide explains everything you need to know before your visit.
Quick Information
| Particulars | Details |
| Passport Office | Regional Passport Office (RPO) Jammu |
| Passport Application Centre | Passport Seva Kendra (PSK) Jammu |
| Administrative Office | Regional Passport Office Jammu |
| Office Type | Regional Passport Office & Passport Seva Kendra |
| RPO Address | Aquaf Trust Building, Opposite Gandhi Nagar Hospital, Gandhi Nagar, Jammu – 180004 |
| PSK Address | Plot No. 27 & 28, Transport Nagar, Narwal, Near Narwal Fruit Mandi, Jammu – 180012 |
| Union Territory | Jammu & Kashmir |
| Working Days | Monday to Friday (except Government holidays) |
| Office Hours (RPO) | 9:30 AM – 5:30 PM |
| Passport Appointment | Mandatory for PSK services |
| National Passport Helpline | 1800-258-1800 |
| RPO Enquiry Number | 0191-2451085 (official enquiry hours apply) |
| RPO Telephone | 0191-2433359 |
| Email Address | rpo.jammu@mea.gov.in |
| Official Website | https://www.passportindia.gov.in |
The Passport Seva Kendra Jammu was shifted to Transport Nagar, Narwal with effect from 26 February 2024, while the Regional Passport Office continues to function from Gandhi Nagar.
Complete Address
Regional Passport Office (RPO) Jammu
Aquaf Trust Building
Opposite Gandhi Nagar Hospital
Gandhi Nagar
Jammu – 180004
Jammu & Kashmir
Passport Seva Kendra (PSK) Jammu
Plot No. 27 & 28
Transport Nagar
Near Narwal Fruit Mandi
Narwal
Jammu – 180012
Jammu & Kashmir
Applicants attending passport appointments should visit the Passport Seva Kendra (PSK) Jammu, while administrative enquiries are handled by the Regional Passport Office.
Office Timings
The official working hours of the Regional Passport Office Jammu are:
- Office Hours: 9:30 AM to 5:30 PM
Applicants visiting the Passport Seva Kendra should report only at the appointment time mentioned in their appointment confirmation issued through the Passport Seva Portal.
Working Days
The Passport Office Jammu operates on:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
The office remains closed on:
- Saturdays
- Sundays
- Government-notified holidays
Holiday lists are published on the Passport Seva Portal.
Lunch Time
The Ministry of External Affairs has not officially published any lunch break timing for the Regional Passport Office or Passport Seva Kendra Jammu.
Contact Number
Applicants can contact:
- National Passport Helpline: 1800-258-1800
- RPO Jammu Telephone: 0191-2433359
- Official Enquiry Number: 0191-2451085
According to the Regional Passport Office, in-person enquiries are accepted between 10:00 AM and 12:00 PM (except Wednesday), while telephone enquiries are available during official working hours.
Email Address
Official Email
rpo.jammu@mea.gov.in
This is the official email address published by the Ministry of External Affairs for Regional Passport Office Jammu.
Services Available
The Passport Office Jammu provides a complete range of passport-related services, including:
- Fresh Passport
- Passport Renewal
- Passport Re-issue
- Tatkaal Passport (subject to eligibility)
- Minor Passport
- Police Clearance Certificate (PCC)
- Passport for Government Employees
- Change of Address
- Name Change
- Date of Birth Correction (as per applicable rules)
- Replacement of Lost or Damaged Passport
- ECR/ECNR Services
- Miscellaneous Passport Services
Applicants complete document verification, biometrics, and photograph capture at the Passport Seva Kendra, while final passport processing is carried out by the Regional Passport Office.
Documents Required
The exact document list depends on the passport service requested.
Generally required documents include:
- Aadhaar Card (where applicable)
- Proof of Present Address
- Proof of Date of Birth
- Existing Passport (for renewal or re-issue)
- Appointment Confirmation
- Supporting Annexures (if applicable)
- Original documents
- Self-attested photocopies
Applicants should verify the latest checklist using the Document Advisor on the Passport Seva Portal before visiting.
How to Reach
The Passport Seva Kendra is located at Transport Nagar, Narwal, near the Narwal Fruit Mandi, one of Jammu’s well-connected commercial areas.
Visitors can reach the office by:
- Jammu city buses
- Mini buses
- Auto-rickshaws
- Taxi and cab services
- Private vehicles
The location is easily accessible from Jammu Railway Station and the city centre.
Nearest Metro Station
Not Applicable
Jammu currently does not have an operational metro rail system.
Nearest Bus Stop
The Passport Seva Kendra is located close to Narwal Transport Nagar.
The Ministry of External Affairs does not officially identify the nearest bus stop, so applicants should confirm local bus routes before travelling.
Parking Availability
The Passport Seva Portal does not officially confirm dedicated visitor parking at the Passport Seva Kendra Jammu.
Limited parking may be available near the premises, subject to local arrangements.
Nearby Photocopy Shops
Several private photocopy and document service centres operate around Transport Nagar and Narwal.
These businesses are privately managed and are not endorsed by the Ministry of External Affairs.
Nearby Photo Studio
Passport photographs are generally captured digitally during the application process at the Passport Seva Kendra.
Private photo studios are available nearby if photographs are required for supporting documents.
Nearby Banks & ATMs
The Narwal and Transport Nagar area has branches and ATMs of several public and private sector banks.
The Ministry of External Affairs does not publish an official list of nearby banking facilities.
Passport Appointment Process
Applicants must complete the online application before visiting the Passport Office Jammu.
Step 1 – Register
Create an account on the Passport Seva Portal.
Step 2 – Complete the Application
Fill in the passport application with accurate personal details.
Step 3 – Pay the Passport Fee
Pay the applicable fee using the approved online payment methods.
Step 4 – Schedule an Appointment
Choose Passport Seva Kendra Jammu while booking the appointment.
Step 5 – Visit the PSK
Carry:
- Appointment confirmation
- Original documents
- Self-attested photocopies
- Existing passport (if applicable)
Step 6 – Complete Verification
Officials will complete:
- Document verification
- Biometric enrolment
- Digital photograph capture
Step 7 – Police Verification
Police verification will be initiated wherever applicable under passport rules.
Step 8 – Track Passport Status
Applicants can monitor their application online using the Application Reference Number (ARN) through the Passport Seva Portal.
Important Tips Before Visiting
Before visiting the Passport Office Jammu, keep these points in mind:
- Reach at least 15–30 minutes before your appointment.
- Carry original documents along with self-attested photocopies.
- Ensure your application details exactly match your supporting documents.
- Complete online payment before scheduling the appointment.
- Carry a printed or digital copy of your appointment receipt.
- Follow all security instructions inside the Passport Seva Kendra.
- Avoid unauthorized agents.
- Check the Passport Seva Portal for appointment updates or holiday notifications before travelling.
Frequently Asked Questions
Where is the Passport Office Jammu located?
The Regional Passport Office is located at Aquaf Trust Building, Opposite Gandhi Nagar Hospital, Gandhi Nagar, Jammu – 180004.
Where is the Passport Seva Kendra Jammu located?
The PSK is located at Plot No. 27 & 28, Transport Nagar, Narwal, Near Narwal Fruit Mandi, Jammu – 180012.
Is an online appointment mandatory?
Yes. Applicants must generally book an online appointment through the Passport Seva Portal before visiting the Passport Seva Kendra.
Is there a metro station near the Passport Office Jammu?
No. Jammu does not currently have an operational metro network.
Can I apply for a Tatkaal passport?
Yes. Eligible applicants may apply under the Tatkaal scheme, subject to the rules and document requirements prescribed by the Ministry of External Affairs.
What is the official passport helpline?
The National Passport Helpline is 1800-258-1800.
Which districts are under the jurisdiction of RPO Jammu?
RPO Jammu covers Doda, Jammu, Kathua, Kishtwar, Poonch, Rajouri, Ramban, Reasi, Samba, and Udhampur.
Conclusion
The Passport Office Jammu, comprising the Regional Passport Office Jammu and the Passport Seva Kendra Jammu, provides comprehensive passport services for residents across the Jammu division. With the Passport Seva Kendra now operating from Transport Nagar, Narwal, applicants should ensure they visit the correct location for their appointment. Booking an online appointment, carrying the required original documents, and checking the latest notifications on the official Passport Seva Portal before travelling will help ensure a smooth and hassle-free passport application experience.